Refund & Return Policy

Return Policy

We strongly believe in our products and our mission is to have every customer leave satisfied, which is why we stand behind our money back guarantee.

Try Nervexol for a full 30 Days and if you aren’t happy for any reason and you don’t feel any relief, or no reason at all, contact us at 888-565-8853 (8am – 10pm daily) or email us at [email protected] and we’ll provide you with a full refund on qualifying returns.

This means you will have BETTER than a full 30-day, 100% Money-Back-Guarantee.

Please note that initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.

Note: 2 Week Sample Bottles of Nervexol are one-time, final purchases and not eligible for refund.

What should I return?

If you only ordered one bottle and are not happy with the product, there is no need to return it if opened. Simply call or email us and we’ll process your return within one business day.

If you ordered multiple bottles and have unopened product, any unopened bottles will qualify for a full refund of the product upon return of the remaining product; partial refunds can be granted with no return required. Refunds are only applicable to cost of product, as shipping fees are non-refundable. Please have your invoice number and your name as used on your credit card ready.

Return Procedure

Please have ready the number of your invoice, your name as used on your credit card and your shipping address. We will process a full refund within one business day.

Please return only your sealed, unopened bottles to:

Nervexol - Returns Department
Iaso Nutra Group
1140 Highbrook Street - Suite 4
Akron, OH 44301

Please include a note with your name and order number in your return package so we may expedite your transaction.

Please note that we are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

How long will it take to process my refund?

If you are calling to request a refund for a single bottle purchase, your refund will be processed within 24 hours. For multiple bottle returns, after your return package is received at our warehouse, your refund will be processed 1-2 business days later.

Cancellation of Future Orders/Memberships

If you wish to cancel future deliveries of product you may visit contact our customer service at 888-565-8853 daily from 8am to 10pm EST or email us at [email protected] and request that such future shipments be terminated.

When emailing us, please include your full name and address, as well as the name of the Product(s) that you ordered. Your request for termination, whether by phone or email, will be processed immediately; however, if your product has already been shipped or delivered as of the time of your call, we ask you to please ship the unopened bottle back to us at the time of the refund.

Billing & Customer Support:

We welcome all support inquires by the following methods:

Phone Support: 888-565-8853

Email Support: [email protected]

Customer service hours are 8am – 10pm EST daily

© 2019 Iaso Nutra Group, LLC